Privacy Policy

sChauffeurs.global

Privacy Policy

Privacy Policy
sChauffeurs.global
Effective Date: 10. July 2024
Last Updated: 20. April 2025

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1. Who We Are

sChauffeurs is a professional passenger transportation and chauffeured services company operating in Switzerland, Europe, and worldwide. Our headquarters are located in Zürich, Switzerland.

If you have questions about this policy or our data practices, you can reach us at:
Email: privacy@schauffeurs.global

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2. What Information We Collect

We collect personal information that you voluntarily provide when you:
• Use our online booking forms
• Subscribe to our newsletter
• Contact us via forms, email, or phone
• Interact with our services or features

Personal data may include:
• Name, phone number, and email address
• Billing and payment information (processed securely by third parties)
• Pickup/drop-off location, travel preferences
• Company and job title (for corporate or business bookings)
• IP address, device type, browser, and website usage behavior (via cookies and analytics tools)

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3. How We Use Your Information

We use your personal data to:
• Process bookings and deliver transportation services
• Respond to inquiries and customer support requests
• Send confirmations, invoices, and operational updates
• Improve website performance and user experience
• Send promotional content (only with your consent)

We do not sell or rent your personal data to third parties.

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4. Cookies and Tracking Technologies

We use cookies and similar technologies to:
• Enable website functionality
• Understand user behavior through analytics (e.g., Google Analytics)
• Remember preferences and optimize your browsing experience

You can manage or disable cookies in your browser settings. Please note, disabling cookies may affect site functionality.

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5. Sharing Your Data

We may share your information with:
• Affiliated chauffeurs and service partners for service delivery
• Third-party providers (e.g., booking systems, payment processors)
• Authorities, if required by law

All partners and providers are contractually obligated to protect your data in compliance with GDPR.

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6. International Transfers

Your data may be transferred and processed outside Switzerland or the EU. We ensure all data transfers are protected by appropriate safeguards (e.g., Standard Contractual Clauses or adequacy decisions).

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7. Your Data Protection Rights

Under applicable privacy laws (GDPR, FADP), you have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with a supervisory authority

To exercise these rights, contact us at privacy@schauffeurs.global.

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8. How We Protect Your Information

We apply industry-standard security measures to protect your data, including:
• Encryption and secure storage
• Access controls and authentication
• Staff training and confidentiality obligations

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9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking and invoicing data is generally retained for 10 years under Swiss regulation.

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10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies independently.

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11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised “Last Updated” date.

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12. Contact Us

If you have any questions about this policy or your personal data, contact our Data Protection Officer:
Email: privacy@schauffeurs.global