General Data Protection Regulation Policy

sChauffeurs.global

sChauffeurs GDPR Compliance Policy

GDPR Compliance Policy
sChauffeurs.global
Financial Year: 2025

Introduction

sChauffeurs is committed to protecting the privacy and personal data of its clients, partners, employees, affiliates, and website visitors. This General Data Protection Regulation (GDPR) Policy outlines our data protection principles, obligations, and procedures in accordance with:
• EU Regulation 2016/679 (GDPR)
• Swiss Federal Act on Data Protection (FADP)

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2. Data Controller

sChauffeurs | Projects DB llc
Zürich, Switzerland
Contact: privacy@schauffeurs.global
As the Data Controller, sChauffeurs determines the purposes and means of processing personal data.

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3. Categories of Personal Data Collected

sChauffeurs may collect and process the following categories of personal data:
• Full name and contact details (email, phone, address)
• Billing and payment information
• Travel and service booking history
• Pickup and drop-off locations, date/time, passenger details
• Preferences (vehicle type, language, etc.)
• Corporate or affiliate account information
• Website usage and IP addresses (via cookies and analytics)

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4. Legal Basis for Processing

We process personal data under the following legal bases:
• Contractual obligation – to provide agreed-upon services
• Consent – for marketing and optional services
• Legal obligation – for compliance with local laws
• Legitimate interest – for service improvement, security, and communication

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5. Data Processing Purposes

sChauffeurs processes personal data for:
• Service fulfillment and transportation coordination
• Customer communication and support
• Invoicing and account management
• Marketing communications (where consent is given)
• Analytics and service optimization
• Safety, compliance, and fraud prevention

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6. Data Retention

Personal data is retained only as long as necessary for the purposes listed above or as required by law. Typically:
• Booking and invoicing data: retained for 10 years (Swiss regulation)
• Marketing data: retained until consent is withdrawn
• Driver and affiliate information: retained for contract duration + legal period

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7. Data Sharing and Transfers

Personal data may be shared with:
• Affiliated service providers (e.g., chauffeurs, booking systems, payment processors)
• Business partners (if part of the booking or support process)
• Authorities (if legally obligated)

Data may be transferred outside the EU/EEA or Switzerland. In such cases, sChauffeurs ensures:
• Adequate level of protection under GDPR (e.g., EU Standard Contractual Clauses)
• Processing agreements with third-party providers

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8. Data Subject Rights

Clients, partners, and individuals have the right to:
• Access their personal data
• Correct or update inaccurate data
• Request deletion (right to be forgotten)
• Restrict or object to processing
• Data portability (receive data in a structured format)
• Withdraw consent at any time

Requests can be made to privacy@schauffeurs.global.

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9. Security Measures

We implement technical and organizational safeguards:
• Encryption of sensitive data
• Access controls and secure authentication
• Regular data audits and staff training
• Incident response and breach notification protocols

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10. Cookies and Website Tracking

Our website uses cookies and third-party tools (e.g., Google Analytics) to:
• Understand user behavior
• Improve functionality
• Offer personalized content

Users can manage cookie preferences via the website’s cookie banner or browser settings.

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11. Data Breach Notification

In the event of a data breach, sChauffeurs will:
• Notify affected parties without undue delay
• Report serious breaches to supervisory authorities within 72 hours
• Take corrective and preventive actions

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12. Updates to This Policy

This policy may be updated to reflect legal or operational changes. The latest version is always available at www.schauffeurs.global/gdpr.

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13. Contact

For any data protection queries, requests, or concerns:

Data Protection Officer
Email: privacy@schauffeurs.global

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Approved by the sChauffeurs Global Board

Dejan Kukic
CEO – sChauffeurs.global

January 2025