Premium Customer Support Chauffeured Services
Experience unparalleled luxury and convenience with our tailored chauffeured car services, designed to meet your every need.
Common Billing and Payment Queries
Find answers to your most pressing questions about our billing processes and payment options.
When will I receive my invoice?
Your invoice will be sent to your registered email within 24 hours after your ride is completed.
What payment methods and currencies do you support?
We accept payments in CHF, EUR, USD, and GBP through corporate accounts and secure Stripe links.
How do I update billing contacts?
To update billing contacts, please contact our support team via email or live chat for assistance.
How do you support conferences and events?
We provide dedicated coordinators, marshal teams, and comprehensive communication support for seamless event management.
Our Fleet and Amenities
Explore Our Premium Offerings
Sedan and Premium Sedan
Travel in style with our premium sedans, offering comfort and elegance for every journey.
Premium SUV and Minivan
Ideal for group travel, our SUVs and minivans provide ample space and superior comfort.
Bottled Water
Complimentary bottled water is provided for all passengers.
Wi-Fi and Connectivity
Stay connected on the go with our optional Wi-Fi service, ensuring productivity and entertainment.
Child Seats
Child seats are available upon request.
Duty of Care and Privacy
Our professional chauffeurs are vetted and insured, with a commitment to privacy and secure payment flows.
Our Commitment to Trust and Compliance
At sChauffeurs, we prioritize your safety and privacy. Our chauffeurs are thoroughly vetted and professionally trained to ensure a secure and comfortable journey. We adhere to strict licensing and insurance standards, complying with all regulatory requirements.
Your data privacy is paramount. We implement GDPR-compliant practices, ensuring data minimization and secure payment flows. Our commitment to confidentiality and privacy by design guarantees that your personal information is handled with the utmost care.
Service Performance and Transparency
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Live System Status: All Systems Operational
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Average Phone Response Time: 10 seconds
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Average Chat Response Time: 10 minutes
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Average Email Response Time: 1 hour
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Customer Satisfaction Score: 97% ‘Excellent’ in the last 12 years
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First-Contact Resolution Rate: 98%